I swear "I WILL NEVER BUY ANOTHER SONY PRODUCT. this is now the beginning of my life without Sony. I was feeling guilty about not purchasing Sony. in the last 2 months I've purchased 1 reciever (an Onkyo) and two more DVD players (a Pioneer and a Panasonic - as a gift). boy am I mad! I know I've spent well over $5000 in the last 15years on Sony electronics products and despite three separate receiver failures and numerous little annoyances(grounding hums, bad solder connections, temperature related shut-downs, etc.), I've always given Sony the benefit of the doubt. Well after looking at some of these reviews, I now figure I was 'one-out-of-a-million' suckers! I'm embarassed to say this but when this happened 10 months ago, I immediately went out and bought another Sony DVD player (a completely different model). At the time I was philosophical about it and figured it was that "one-in-a-million" case.
It hasn't played a single DVD, CD, DVD-R, CD-R, CD-RW since. I had my DVP-S350 only a year when it suddenly 'developed' the "no-disc" error.
TRY ANOTHER NAME BRAND BECAUSE SONY'S REPUTATION IS SLIPPING FAST! Lesson Learned: THE NAME SONY DOES NOT MEAN QUALITY LIKE IT ONCE DID. Panasonic), but plan on having to replacing it in a few years too! Overall advice - Buy a new "non-Sony" DVD player (e.g. I found track skip and freeze to be especially bad for multi-layer DVDs. It may improve performance, especially for single-layer DVDs. It's easy, and worth trying if you intend to replace the DVP-S360 anyway. The calibration procedure can only be run if your DVP-S360 still plays DVDs. There's a website where you can register to participate in the class action suit against Sony for the DVP-S360 and other models:įound several websites that post easy instructions for calibrating the DVP-S360 laser, such as: Searched the Internet for "Sony DVP-S360", and quickly found out this wasn't an isolated malfunction. Some DVDs will play OK until reaching a specific chapter, and then they freeze up. won't even start "One Hour Photo", displays C13 error message for this DVD).
Performance gradually got worse, and evenually some DVDs wouldn't play at all (e.g. Occasionally skips tracks or will freeze on DVD layer changes. Worked great for the first year (received as a gift in 2001).
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